Privacy Policy
1. Overview
SocialQ ("we," "us," "our") is committed to protecting the privacy of our users. This policy outlines how we collect, use, and safeguard your information.
2. Information We Collect
When you use SocialQ, we may collect:
- Account Information: Login credentials for your SocialQ account.
- Social Media Data: Public profile information, video metadata, and engagement metrics from connected TikTok accounts, accessed via TikTok's official API with your explicit authorization.
- Usage Data: How you interact with our dashboard (pages visited, features used).
3. How We Use Your Data
We use your data to:
- Display your TikTok profile information and account statistics.
- Show your video performance analytics (views, likes, comments, shares).
- Publish content to TikTok on your behalf when you use the posting feature.
- Improve our service and fix issues.
4. TikTok Data
We access your TikTok data through TikTok's official API using OAuth 2.0 authorization. We request only the permissions necessary for the service: user profile information (user.info.basic, user.info.profile, user.info.stats), video listing (video.list), and content posting (video.publish). You can revoke access at any time through your TikTok account settings.
5. Data Sharing
We do not sell, rent, or share your personal data or social media data with third parties, except as required by law.
6. Data Security
We implement appropriate security measures to protect your data, including encrypted connections (HTTPS) and secure token storage.
7. Data Retention
We retain your data for as long as your account is active. You may request deletion of your data by contacting us.
8. Your Rights
You have the right to access, correct, or delete your personal data. You can disconnect your TikTok account at any time, which revokes our access to your TikTok data.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Contact
Questions about privacy? Contact us at privacy@socialq.au